Rental Policies

CANCELLATION POLICY: 

THE RESERVATION RENTAL DEPOSITS ARE REFUNDABLE ACCORDING TO THE
FOLLOWING BREAKDOWN: RESERVATIONS THAT ARE CANCELED 90 DAYS PRIOR TO TENANT S ARRIVAL
DATE WILL RECEIVE  A REFUND OF ALL DEPOSITS PAID UP TO THE CANCELLATION DATE. THE ONLY DEDUCTION WILL BE A $200USD PROCESSING FEE. IF YOU ARE RENTING A WEDDING VENUE (CASA HYDER OR CASA CARINO) THERE IS A 6 MONTH CANCELLATION POLICY IN EFFECT FOR THOSE PROPERTIES. IF TENANT CANCELS WITHIN THE  ABOVE TIME FRAMES WITHIN THEIR ARRIVAL  DATE THEN ALL
PAYMENTS PAID UP TO THE CANCELLATION DATE ARE NON REFUNDABLE EXCEPT THE REFUNDABLE
DAMAGE DEPOSIT - IF THE REFUNDABLE DAMAGE DEPOSIT HAS BEEN PAID THEN IT WILL BE REFUNDED. ALL CANCELLATIONS MUST
BE MADE IN WRITING VIA EMAIL. EARLY DEPARTURES FORFEIT ANY REFUNDS. 


SECURITY DEPOSITS Forty-five (45) days prior to the first day of the lease term a security deposit of $(amt. depends on house) USD will be paid to Agent by Tenant. The security deposit is not to be construed as rent and will be returned to the Tenant upon compliance with the following conditions: payment of all rent due, the Premises left in a clean, habitable condition, the return of all keys, and removal of abandoned articles. Deductions from the deposit shall be made for any damage done to the property (normal wear and tear excepted) including scratches, burns, stains, holes in walls, as well as damage to personal property. Also there will be a $100.00 USD charge for each key not returned. If the house does not have special tipping instructions please go by the following tip procedures: Party of 2 will tip each household staff member $200.00 pesos per week, if you are particularly pleased with the staff's level of service. Please tip with Mexican currency only, and pay directly to the staff.

CARE AND MAINTENANCE Tenants accept the rental properties in their present condition and agree to take good care of the property/home and not to make any alterations, additions, repairs, or improvements and/or remove any of Owner's personal property from the Premises, without the prior approval of Agent (even in the event that any portion of the Premises or Owner's personal property is out of repair) and to promptly reimburse Agent for any damage to the Premises or to owner's personal property caused by the negligence, misuse, or any other occurrence attributable to Tenant, family or guests. Any damage caused by the removal of the Tenant's personal property shall be repaired and paid for by the tenant immediately upon demand therefore by Agent. Tenant shall pay reasonable attorney's fees and court costs, if any, incurred by the Agent in enforcing this contract in court or otherwise, in addition to the amounts otherwise payable under this paragraph. Unless otherwise mentioned herein, all electricity used in or about the Premises shall be for the account of owner and paid for by Agent. The Residence Owner will provide cleaning supplies upon arrival after that tenant is responsible for purchase them. Owner will supply full tank(s) of propane gas for cooking, gas space heaters, gas fireplaces and water heater(s).  Gas for  heating the swimming pool and/or Jacuzzi will be at the tenant's expense.  Overtime hours worked by each household staff member, shall be charged to the account of the Tenant at the rate of $100.00 pesos per hour. Work performed on Sundays, and holidays shall be charged at the rate of $200.00 pesos per hour. Firewood is for the account of the Tenant.

NEITHER THE PREMISES, NOR ANY PORTION OF THEM MAY BE SUBLET BY TENANT TO ANY PERSON WITHOUT THE PRIOR WRITTEN CONSENT OF AGENT. Any complaints which Tenant may have concerning the Premises shall be directed to the Agent during their regular working hours 9:00 a.m. to 5:00 p.m. Monday through Friday, or if there is an emergency after hours or on the weekends - please contact us via our EMERGENCY CELL PHONE 415.105.4559. Tenant shall use the Premises solely for tenantial purposes. The Premises shall not be occupied by more than the number of guests staying over night must not exceed the maximum occupancy that the unit sleeps (2 guests per bedroom). If this is exceeded, you will be asked to check out, pay additional charges and/or be subject to a deposit forfeiture. No pets allowed unless approved prior to arrival by Agent and Owner. 

CHECK IN TIME IS AFTER 1:00 PM *** CHECK OUT TIME IS BEFORE 10:00 AM. NO PETS AND NO SMOKING allowed, unless otherwise stated. The number of guests must not exceed the maximum occupancy allowed. If the above policies are not adhered to, you will be asked to check out and all monies will be forfeited. Premier House Rentals of San Miguel, will not be held responsible for acts of theft, vandalism, or other damages to the guests personal property of items left in the house.

You will receive a contract by email. Please sign that you agree to all items and scan the lease to the following email [email protected]. If we have not received this signed contract prior to your arrival, you will be asked to sign one upon your arrival.

ARRIVAL INFORMATION: It is necessary that you inform us of your exact arrival times, so that we can arrange your entry into the house. If your arrival is on Saturday or Sunday or after 2pm during week days a tip is required. Cleaning supplies and bathroom supplies will be provide upon arrival. After that, tenant must purchase their own.

Tip for house staff is not included in the rental rate. Please read contract on this matter.

Gas for heating pool is not included - ask upon your arrival for rates.

Food is not included unless stated otherwise by the agent as a courtesy by the owner.