Frequently Asked Questions

How do I make a reservation?

Reservations requests can be made online 24 hours a day. Once your reservation is confirmed by an agent, you will receive a confirmation email within 24 hours with all the payment and house information. You can also book by calling one of our rental assistants at (646) 536-7634. 

Is booking online secure?

YES. Our website and booking engine run on a secure network. Your personal and payment information are safe and confidential and are only viewable by the website Administrator. 


Is daily housekeeping service available?

Each house has maid service. The frequency of the service is different for each house/condo/apartment. Please see the individual property descriptions for the Maid service schedules. Bigger homes over 4 bedrooms have more staff.